Privacy and Cookies, GDPR Compliance

Welcome to one of the less exciting, but nevertheless important pages of our site. Here you can get to know how we use and store data we obtain from you.

ClimbBigMountains is committed to protecting the privacy of visitors to our website, subscribers to our newsletters, and those providing contact information. In addition, ClimbBigMountains is opposed to unauthorized commercial e-mail delivery, otherwise known as spam.

Please read the following Privacy and Spam Policy to understand how your personal information is treated. From time to time, ClimbBigMountains may offer new information or services that may affect this policy. If you have any questions or concerns regarding this Privacy and Spam Policy, please send an e-mail to privacy@ClimbBigMountains.com.

WHAT INFORMATION DO WE COLLECT & HOW IS IT USED? Information You Voluntarily Submit to the Website: We may collect personal information from you such as your name or e-mail address. For example, you may voluntarily submit personal information to ClimbBigMountains by leaving a comment, subscribing to a newsletter, or submitting a contact form. In addition, upon making certain purchases described herein, we may ask you to create a user profile, which would allow you to create a username and password. We will store the username, but your password will not be visible in our records.

Information We Collect from Others: We may receive information about you from other sources. For example, if you use a third-party software through the site, they may transfer information to us for fulfillment. Automatically-Collected Information: We automatically collect certain information about you and the device with which you access ClimbBigMountains. For example, when you use ClimbBigMountains, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the website. We may also collect information about actions you take when using ClimbBigMountains, such as links clicked. Cookies: We may log information using cookies, which are small data files stored on your browser by ClimbBigMountains.

We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the website. The following list includes examples of specific ways we collect personal information from our website visitors and the type of information collected: Electronic Newsletter: To register online for our electronic newsletters, we request the following required information: (i) name, and (ii) e-mail address. The provision of an e-mail address is mandatory in order to receive our newsletter. Contact Forms: To contact ClimbBigMountains for the purposes of evaluating or engaging our services or to answer your questions, we utilize numerous forms throughout our site. Required information varies depending on the form and at most includes (i) name, and (ii) e-mail address. The provision of this information is mandatory in order to receive a response from ClimbBigMountains. The provision of the remaining information requested on the registration form is optional. Online Purchases: When you purchase a product from ClimbBigMountains, we utilize a third-party online shopping system, which is described more fully below. To process your payment, certain standard required information includes address and credit card information. Transactions are secured via SSL encryption and credit card details will never be e-mailed. Credit information is purged from our systems on a regular basis.

HOW YOUR PERSONAL INFORMATION MAY BE USED ClimbBigMountains may use your personal information in the following ways: To operate and maintain the website; To create your account, identify you as a user of the website, and customize the website to your account; To send you promotional information, such as newsletters. Each e-mail newsletter will provide information on how to opt-out of future mailings by unsubscribing; To send you administrative communications, such as administrative e-mails, confirmation e-mails, technical notices, updates on policies, or security alerts; To respond to your comments or inquiries; To provide you with user support; To track and measure website performance; To process payment for purchases you make through ClimbBigMountains; To protect, investigate, and deter against unauthorized or illegal activity; To review the effectiveness of our marketing programs and analyze other general demographic trends; To notify you of new information or services that may be of interest to you; or, To send promotional materials.

DOES ClimbBigMountains SHARE MY INFORMATION? ClimbBigMountains will not share, rent, or sell your personally identifiable information with third-parties. We may, however, share your information with third-parties when we are authorized to share such information. Examples include but are not limited to: sending you stuff over the mail: in this case we have to share your postal address with the courier service.

Additionally, ClimbBigMountains may use third-party service providers to service various aspects of the website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policy. ClimbBigMountains currently uses the following third-party service providers: Tracking: ClimbBigMountains uses various marketing tools that help us create a better user experience for people visiting our site. These tools allow us to look at aggregated data such as scrolling patterns, clicks, and allow us to run tests to determine which pages result in the best actions.

However, your personally identifiable information is not used by any of these tools. We use the following third-party service providers for tracking: Google Analytics. ClimbBigMountains uses remarketing tracking cookies and conversion pixels from vendors such as Google and Facebook to present special offers to you for our products or services over the Google Content Network and via social networks. This means you may see an ad for one of our products or services as a result of visiting our website. In addition, ClimbBigMountains uses custom audiences based on e-mails of subscribers and customers. This allows us to present special offers for our products and services to you via Facebook.

However, your personally identifiable information is not used by any remarketing service other than to present you special offers from us. We use the following third-party service providers for remarketing: Facebook. Newsletters: ClimbBigMountains uses Salesautopilot as its e-mail service provider. Salesautopilot collects contact information, distributes our newsletter, and tracks actions you take that assist us in measuring the performance of the website and newsletters. Upon subscription, Salesautopilot also tracks the pages you visit on the website. Our newsletters contain tracking pixels. This pixel is embedded in e-mails and allows us an analysis of the success of our newsletters. Because of these tracking pixels, we may see if and when you open an e-mail and which links within the e-mail you click. This behavior is not passed to third-parties. All data submitted at the time of subscription to our newsletter is stored on its servers. You may access Drip’s privacy policy here. At any time, you may be removed from our newsletter list by clicking on the unsubscribe button provided in each e-mail. We may also rely on a third-party service, OptinMonster or ThriveLeads, to service certain pop-up subscription boxes. Any information collected by OptinMonster is passed through directly to Salesautopilot and is not stored by any party other than Salesautopilot.

Purchases: ClimbBigMountains uses Salesautopilot to service payments for some services. Braintree processes orders, tracks orders, and affiliate activity. Braintree collects personal information such as your name, e-mail address, address, and payment information. All data entered into Braintree forms is stored on Braintree’s site. All payments processed use Braintree. This service stores your name, amount of your purchase, and payment details on their site.

The ClimbBigMountains Collective: ClimbBigMountains hosts a paid membership site, the ClimbBigMountains Collective. If you purchase a membership in the Camgrowth Collective, your purchase will be processed through Braintree, as described above.

Surveys: Periodically, we may invite you to complete a voluntary survey. All surveys are completed through Survey Monkey. All survey responses may be submitted anonymously and only your IP address is stored. You may voluntarily enter your name and e-mail address. All data submitted through Survey Monkey is stored on their servers and is subject to the Survey Monkey privacy policy.

COOKIES ClimbBigMountains uses cookies to: store visitors’ preferences; record user-specific information on what pages users access or visit; ensure that visitors are not repeatedly sent the same banner ads; or customize our content based on visitors’ browser type or other information that the visitor sends. Cookies may also be used by third-party services, such as Google Analytics, as described herein. At any time, you may prevent the setting of cookies by the website, by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in your Internet browser, not all functions of ClimbBigMountains may be entirely usable.

WHAT IF THERE ARE CHANGES TO THIS PRIVACY AND SPAM POLICY? If we change our Privacy and Spam Policy, we will post those changes on our privacy page at https://www.ClimbBigMountains.com/privacy/.

RIGHTS RELATED TO YOUR PERSONAL DATA Opt-out: You may opt-out of future e-mail communications by following the unsubscribe links in our e-mails. You may also notify us at hello@ClimbBigMountains.com to be removed from our mailing list. Access: You may access the personal information we have about you by submitting a request to hello@ClimbBigMountains.com. Amend: You may contact us at hello@ClimbBigMountains.com to amend or update your personal information. Forget: In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to hello@ClimbBigMountains.com. Please note that we may need to retain certain information for recordkeeping purposes or to complete transactions, or when required by law.

SENSITIVE PERSONAL INFORMATION At no time should you submit sensitive personal information to ClimbBigMountains. This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships.

CHILDREN’S INFORMATION ClimbBigMountains does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that ClimbBigMountains has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at hello@ClimbBigMountains.com and we will use our best efforts to promptly remove such information from our records.

SPAM POLICY ClimbBigMountains is strongly opposed to spam. We will only send e-mail to users that have explicitly requested to receive an e-mail from ClimbBigMountains Examples may include: Opt-in subscribers to the Email Newsletter Users that complete a contact form All communication will be related and relevant to what you have requested.